{"id":1561,"date":"2025-11-23T00:34:32","date_gmt":"2025-11-22T23:34:32","guid":{"rendered":"https:\/\/auriva.es\/?page_id=1561"},"modified":"2025-11-23T00:34:36","modified_gmt":"2025-11-22T23:34:36","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/auriva.es\/en\/preguntas-frecuentes\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>1. \u00bfQu\u00e9 es AURIVA Verde Ja\u00e9n Premium?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AURIVA es un Aceite de Oliva Virgen Extra de <em>early harvest<\/em>, variedad Picual y procedente de <strong>olivar de alta monta\u00f1a<\/strong> en la provincia de Ja\u00e9n. Se elabora en campa\u00f1as muy limitadas, seleccionando \u00fanicamente el fruto en su punto \u00f3ptimo de maduraci\u00f3n.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. \u00bfDe d\u00f3nde provienen las aceitunas?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Las aceitunas proceden de olivar de alta monta\u00f1a en Ja\u00e9n. La altitud, el clima y la recolecci\u00f3n temprana aportan mayor concentraci\u00f3n de aromas verdes, polifenoles y una calidad excepcional.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. \u00bfQu\u00e9 diferencia hay entre el AOVE temprano y uno convencional?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">El AOVE de cosecha temprana se elabora con aceituna verde, recogida antes de su maduraci\u00f3n completa. Esto aporta:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mayor aroma y sabor<\/li>\n\n\n\n<li>Alto nivel de polifenoles (antioxidantes)<\/li>\n\n\n\n<li>Menor rendimiento (por eso es m\u00e1s exclusivo)<\/li>\n\n\n\n<li>Calidad sensorial superior<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. \u00bfC\u00f3mo se conserva mejor el AOVE?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Recomendamos mantener la botella en un lugar fresco, seco y alejado de la luz directa.<br>No guardes el AOVE cerca de fuentes de calor (como encimeras o junto a la cocina), ya que puede perder propiedades m\u00e1s r\u00e1pido.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. \u00bfRealiz\u00e1is env\u00edos a toda Espa\u00f1a?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00ed. Enviamos a toda Espa\u00f1a (Pen\u00ednsula y Baleares) mediante transportistas profesionales como <strong>Correos Express<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Plazos aproximados:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pen\u00ednsula:<\/strong> 24\/48h<\/li>\n\n\n\n<li><strong>Baleares:<\/strong> 48\/72h<\/li>\n\n\n\n<li><strong>Canarias:<\/strong> consultar previamente<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. \u00bfCu\u00e1les son los gastos de env\u00edo?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Los gastos de env\u00edo se calculan autom\u00e1ticamente en el checkout seg\u00fan la direcci\u00f3n y el transportista seleccionado.<br>En pedidos superiores a 50 \u20ac, podemos activar env\u00edos gratuitos.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. \u00bfQu\u00e9 m\u00e9todos de pago acept\u00e1is?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">En AURIVA puedes pagar mediante:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tarjeta de cr\u00e9dito\/d\u00e9bito<\/strong> (Visa, Mastercard, etc.)<\/li>\n\n\n\n<li><strong>Bank transfer<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Todos los pagos son gestionados por <strong>WooPayments<\/strong>, una pasarela segura certificada.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. \u00bfC\u00f3mo puedo contactar con vosotros?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Puedes escribirnos o llamarnos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email:<\/strong> <a>info@auriva.es<\/a><\/li>\n\n\n\n<li><strong>Tel\u00e9fono:<\/strong> +34 614 861 360<\/li>\n\n\n\n<li><strong>WhatsApp:<\/strong> disponible desde el bot\u00f3n flotante de la web<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9. \u00bfQu\u00e9 hago si mi pedido llega da\u00f1ado?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cont\u00e1ctanos en un m\u00e1ximo de 24h desde la recepci\u00f3n del pedido enviando:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Foto del producto<\/li>\n\n\n\n<li>Foto del embalaje<\/li>\n\n\n\n<li>N\u00famero de pedido<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Te ofreceremos <strong>reposici\u00f3n inmediata o reembolso<\/strong>, seg\u00fan prefieras.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10. \u00bfPuedo devolver mi pedido?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00ed. Si el pedido no ha sido abierto ni manipulado, dispones de <strong>14 d\u00edas naturales<\/strong> para solicitar la devoluci\u00f3n.<br>Los gastos de env\u00edo de la devoluci\u00f3n corren a cargo del cliente, salvo error o defecto en el producto.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>11. \u00bfEl producto incluye informaci\u00f3n nutricional?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00ed. En la etiqueta encontrar\u00e1s toda la informaci\u00f3n obligatoria seg\u00fan normativa: valores nutricionales, variedad, origen y lote.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>12. \u00bfVend\u00e9is a restaurantes, tiendas o distribuidores?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00ed, trabajamos con profesionales.<br>Puedes solicitar informaci\u00f3n en <strong><a>info@auriva.es<\/a><\/strong> o por WhatsApp.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>13. \u00bfDe qu\u00e9 tama\u00f1o son las botellas?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Actualmente ofrecemos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Botella 500 ml Premium<\/strong><\/li>\n\n\n\n<li><strong>Botella 100 ml degustaci\u00f3n<\/strong><\/li>\n\n\n\n<li><strong>Caja de 6 botellas 500 ml<\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>14. \u00bfHac\u00e9is env\u00edos como regalo?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00ed. Podemos incluir nota personalizada y preparar presentaci\u00f3n especial si lo solicitas antes del env\u00edo.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>15. \u00bfQui\u00e9n est\u00e1 detr\u00e1s de AURIVA?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AURIVA es una marca exclusiva gestionada por:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ibercosta Digital S.L.<\/strong><br>CIF: B16405235<br>Av. San Rafael 2, 29631 Benalm\u00e1dena (M\u00e1laga)<\/p>","protected":false},"excerpt":{"rendered":"<p>1. \u00bfQu\u00e9 es AURIVA Verde Ja\u00e9n Premium? AURIVA es un Aceite de Oliva Virgen Extra de cosecha temprana, variedad Picual y procedente de olivar de alta monta\u00f1a en la provincia [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_joinchat":[],"footnotes":""},"class_list":["post-1561","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Preguntas frecuentes - Auriva Verde Ja\u00e9n Premium<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/auriva.es\/en\/preguntas-frecuentes\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntas frecuentes - Auriva Verde Ja\u00e9n Premium\" \/>\n<meta property=\"og:description\" content=\"1. \u00bfQu\u00e9 es AURIVA Verde Ja\u00e9n Premium? 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